Question 1

What services do you provide?

Accepted Answer

We design, install, maintain, remove, and store custom holiday lighting for homes and businesses. From rooflines to trees, we handle it all—so you can simply enjoy the sparkle.

Question 2

What happens if a light goes out or something gets knocked loose?

Accepted Answer

We guarantee your lights throughout the season. If a bulb burns out, wind shifts a strand, or something doesn’t look right, just give us a call—we’ll come fix it quickly at no extra charge.

Question 3

When do you start installations?

Accepted Answer

Depending on any HOA limitations, we typically begin installations in early November, with removals scheduled after the New Year (all removals completed by January 31st).

Question 4

Do I need to be home for installation or removal?

Accepted Answer

Nope! As long as we have access to the property, we can take care of everything.

Question 5

How much does it cost?

Accepted Answer

Pricing depends on the size of your home, design packages, and design upgrades, but most projects range from $1,200 to $4,500. We provide free quotes and custom home design for all clients.

Question 6

What if I cancel my service?

Accepted Answer

You may cancel your booking for a full refund of your deposit if notice is given at least 7 days prior to your scheduled installation date. Cancellations made within 7 days are non-refundable.

Question 7

Are you licensed and insured?

Accepted Answer

Absolutely. We are fully licensed and insured for both residential and commercial installations, so you can have peace of mind. We also require any of our installation contractors to be fully insured and provide proof of insurance.